Claims Assistance

You are not alone in a claim

A claim is stressful. Our job is to take over the process for you — from the first report to the payout of your compensation.

Process

How claims assistance works

1

Contact us

Call the hotline or file a report online — we immediately guide you through the steps and required documents.

2

We handle the paperwork

Our expert prepares and files the documents with the insurer for you and monitors all deadlines.

3

We track until payout

We track the claim process until final payout and defend your interest in case of disputes.

What to do in case of a claim

  • Road accident: secure the scene, fill in a mutual report or wait for the police in case of dispute/injuries, photograph the damage.
  • Property damage: limit the damage if safe, photograph everything and do not discard damaged items before inspection.
  • Deadlines: most insurers require notification within 3 to 7 days — contact us as early as possible.

Have a claim right now?

Call +359 2 000 0000 or write to us — we respond within the working day.

Request an Offer